In terms of our agreements with our Principals, we do not have permission to appoint resellers. The reasons for this are as follows:
- Product Knowledge and Expertise
- Application Knowledge
- Brand Protection
- Brand Support by marketing, Shows, Advertising and other requirements
- Warranty Issues
- Support Issues
- Legal Issues
As we do not appoint resellers, we do not offer reseller discounts. We will quote ANY company that asks for a quote as long as we are told who the end user is, and what the application is, but the end user will receive the same quotations.
Should a Reseller have a special relationship or requirement to be a "turn Key" supplier, we will agree to supply the Reseller on the condition that we know who the end user is, and the application. The Reseller will take over the Installation, Implementation and Commissioning process. We will retain the Warranty terms for the End User subject to misuse of the supplied good resulting from inadequate Installation, Implementation and Commissioning process.
A Reseller may NOT sell into an area other than that designated to Narich (Pty) Ltd